Customer Support
We're a small handmade shop, and a real person reads every message. Reach out however is easiest — we respond within one business day, usually much faster.
Email us
hello@plinterpaper.com
Best for order details and photos
Call or text
(470) 530-1018
Fastest for urgent changes
Contact form
Send us a message from the site
We reply by email
Your orders
Check status and history
Sign in with the email you ordered with
Getting help with an order
Include your order number (from your confirmation email) and the email address you used at checkout — that lets us find your order right away. For damaged or incorrect items, attach a quick photo and we'll sort out a replacement or refund per our store policies.
Ordering something personalized?
We craft exactly what you type, so double-check names and spelling before ordering. Need to fix a detail? Contact us within 24 hours of purchase — once your piece goes into production we can't change it.